Support

Website questions? Got a billing problem? Looking for technical support?

Open a support ticket with our easy-to-use form.
Or send an email to support@solidweb.com. Support tickets are entered into our tracking system. You get an email response letting you know your ticket is opened, and we’ll keep you posted about your ticket status!

Or, give us a call, toll-free, at 1 (800) 91-SOLID.
We’re at the phones between 9 a.m. and 5 p.m., Pacific Standard Time, Monday through Friday. There are no nasty phone menus to navigate through, and we do our best to make sure we answer your call promptly.